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Questions

Before you order

Twelve answers. If yours is not here, write to us on WhatsApp — we reply ourselves.

What exactly is an extrait de parfum?

It is the most concentrated form a fragrance takes. Where most houses sell the same composition as an eau de toilette, an eau de parfum and occasionally an extrait, every AMANA fragrance is made only as an extrait. More perfume oil, less alcohol. There is no lighter version to trade down to.

Is the 30 ml weaker than the 50 ml?

No. Both sizes are the same juice at the same concentration. Choose the size by how often you expect to reach for it, never by how strong you want it to be.

How long will it last on my skin?

We deliberately do not publish a number of hours. Longevity depends on your skin, the season, how much you apply and where. Anyone promising you a precise figure is guessing. What we can say is that an extrait outlasts an eau de parfum of the same composition.

Are your fragrances for men or for women?

The collection is marked Men, Women and Unisex because it helps people navigate, not because it is a rule. Wear whichever one smells right on you.

How do I order?

Add what you want to the cart, then tap Order on WhatsApp. Your order opens as a ready-written message with a reference number. You send it, we confirm the delivery cost and send the payment details, and production starts as soon as payment has cleared.

Which payment methods do you accept?

Bank transfer. We send the account details on WhatsApp after confirming your order and delivery cost.

What does delivery cost, and how long does it take?

Delivery is Rp 25.000 anywhere in Indonesia, whatever you order and wherever you are, and free on orders over Rp 999.000. Each order is produced to your choice once paid, which takes 4 business days, then count 1 to 2 business days in transit to Bali and 2 to 7 elsewhere.

Why does shipping take longer than other online shops?

Perfume is a flammable liquid and cannot legally travel by air. Every parcel goes by road and sea. It costs a few days, and it is not something any seller in Indonesia can shortcut.

Can I return a fragrance if I do not like it?

You have 7 days from receiving your order to request a return. For hygiene reasons only unopened, unsealed bottles can be taken back, and return shipping is at your expense unless we sent the wrong item or it arrived faulty. Refunds are issued within 7 business days of the parcel reaching us.

My parcel arrived damaged. What do I do?

Photograph it before opening it further and message us on WhatsApp within 2 days of delivery. A broken or leaking bottle is replaced or refunded at our expense.

Do you ship outside Indonesia?

Not yet. The same air-transport restriction makes international shipping of perfume slow and expensive, so we serve Indonesia properly first.

Still unsure which one is for you?

View the collection